Privacy Policy

1. Who we are

This Privacy Policy explains how Luminary Technology ("Luminary Technology," "we," "us," or "our") collects, uses, and protects information when you visit luminarytech.org (the "Site") or otherwise contact us through it.

Luminary Technology is a technology consultancy based in Harare, Zimbabwe. If you have any questions about this policy or how your information is handled, see Contact us below.

2. Information we collect

We keep the information we collect to what's needed to run this website and respond to enquiries.

Information you give us directly

When you submit the contact form on our Contact page, we receive whatever you enter: your name, email address, company (optional), the type of project you select, and your message. We only collect this when you choose to submit the form.

Information collected automatically

Like most websites, our hosting provider automatically logs standard technical information for every visit — such as IP address, browser type, device type, referring page, and pages visited — for security and site-operation purposes. We do not use this data for advertising or to build individual visitor profiles, and we do not run any analytics or tracking software on this Site.

3. How we use your information

We use the information described above only to:

• Respond to enquiries submitted through the contact form;
• Communicate with you about a project, quote, or question you've raised;
• Maintain the security, performance, and proper functioning of the Site; and
• Meet legal or regulatory obligations, where applicable.

We do not sell, rent, or trade your personal information to anyone, and we do not use it for marketing you haven't asked for.

4. Third-party services

A small number of external services support this Site. Each operates under its own privacy policy, which we encourage you to review:

• Google Fonts — this Site loads typefaces from Google Fonts (fonts.googleapis.com / fonts.gstatic.com). Loading a font makes a request to Google's servers, which may log your IP address as part of standard web-server behaviour. See Google's Privacy Policy.
• WhatsApp — the WhatsApp button on this Site links out to wa.me / WhatsApp (operated by Meta) to start a chat. Any conversation you begin this way is subject to WhatsApp's own terms and privacy policy, not ours.
• Web hosting — our hosting provider processes standard server logs (see Section 2) as part of delivering the Site to you.

We do not embed advertising networks, social-media trackers, or analytics scripts on this Site.

5. Cookies & tracking

This Site does not set its own cookies and does not use tracking pixels, advertising cookies, or analytics cookies. If that changes in the future, we will update this policy and, where required, ask for your consent first.

6. Data retention

Contact form submissions are sent directly to our email inbox — we don't store them in a separate database. We keep enquiry emails for as long as is reasonably necessary to handle your enquiry and for our own record-keeping, after which they may be deleted as part of normal inbox housekeeping. You can ask us to delete a specific enquiry at any time (see Contact us).

7. Data security

This Site is served over HTTPS, so information submitted through the contact form is encrypted in transit. The contact form also includes basic spam-filtering safeguards. While we take reasonable steps to protect information sent to us, no method of transmission or storage is ever completely secure, and we can't guarantee absolute security.

8. Your rights

Depending on where you're located, you may have rights over the personal information we hold about you, which can include the right to:

• Ask what information we hold about you;
• Ask us to correct inaccurate information;
• Ask us to delete information we hold about you; and
• Object to, or ask us to restrict, how we use your information.

To exercise any of these, contact us using the details in Section 11 and we'll respond within a reasonable time.

9. Children's privacy

This Site is intended for businesses and individuals seeking technology services and is not directed at children. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the Site or our practices. The "Last updated" date at the top of this page shows when it was last revised. We encourage you to check back periodically.

11. Contact us

If you have questions about this Privacy Policy or how your information is handled, reach out:

• Email: tinashe@luminarytech.org
• Phone: +263 77 151 7405
• Location: Harare, Zimbabwe